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Privacy Policy

Privacy Policy Overview

This Privacy Policy explains how Ink & Image Press processes personal data in connection with its photo and art printing services, website use, inquiries, appointments, file review, production, and collection arrangements.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact
Data category

Data We Collect

We may collect contact details, inquiry content, file uploads, order and appointment information, payment-related records, production preferences, and technical data such as device, browser, and access logs. Where users submit artwork or reference files, we also process the information contained in those files to the extent needed for review, quotation, production, packaging, and collection arrangements.

The categories of data collected depend on how users interact with the studio and website.
Collection source

How We Receive Data

We receive personal data from image print inquiries, file uploads, email messages, consultation appointments, test print requests, and collection or payment interactions. We also generate limited operational data from file review, production status updates, and website activity records.

Some information is provided directly, while other data is created during normal site and order use.
Cookie type

Cookies We Use

We may use essential cookies for site operation, preference cookies to remember basic settings, and analytics or performance cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and technical function.

Cookie use is limited to ordinary website functions and basic measurement.
User control

Cookie Controls

We use standard browser and device controls to support session management, basic preferences, and site performance. Users may block or delete cookies through their browser settings, and may also adjust device-level controls where available. If cookies are disabled, some features may not function as intended.

Browser settings can limit or remove cookies, although some site functions may be affected.

Contact Information

Privacy email
[email protected]
Privacy phone
+886 910 371 115
Mailing address
256, Linsen Road, Hualien City, Hualien County 970
Privacy contact
Use the listed contact details for questions about this policy or the handling of personal data.
Contact Page

How We Use Data

We use personal data to respond to inquiries, review uploaded files, discuss size and paper options, prepare test print quotes, confirm final quantities, produce printed items, arrange protected packaging and collection, send production status updates, process payments, maintain records, and manage website security and performance. We may also use data to address service issues and to comply with legal or accounting requirements.

Processing is limited to the operational needs of the studio and the website.

Service Providers

We may share personal data with service providers that support website hosting, file handling, communications, payment processing, production workflow, packaging, or related administrative functions. These recipients may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.

Operational recipients are used only where their involvement is necessary for the service.

Legal Disclosure

We may disclose personal data when required to comply with law, lawful requests, court orders, or other binding legal processes. We may also share information where needed to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of the studio, our users, or others.

Legal disclosure is limited to the extent necessary for compliance or protection of rights.

Subject to legal limits, individuals may request access to their personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing activities. Where processing is based on consent, a withdrawal request may also be made for future processing.

Available rights may vary depending on the nature of the data and the applicable law.

To protect privacy and prevent unauthorized disclosure, we may ask for information needed to verify a request and to locate the relevant records. If a request cannot be fully granted, we will explain the reason where required by law.

Requests are reviewed for identity and scope before any disclosure or correction is made.

We keep personal data only for as long as needed to handle inquiries, complete orders, manage production records, support after-service administration, or meet legal obligations. When data is no longer required, we delete it or anonymize it where practicable.

Retention periods depend on the purpose of the record and any legal or accounting requirement.

When we make material changes, we will update the policy text on the website and may provide an additional notice where appropriate. The revised version applies from its stated effective date.

This policy may be revised to reflect changes in our practices, systems, or legal obligations.